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7 Key Steps to Handle Any Difficult Situation

Published on: 3rd May, 2022

Have you found yourself in a difficult situation lately? Have you dealt with a difficult client or customer? How do you deal with your customers after a rough start to your day? 

 

In today's episode I discuss:

 

  • The 7 steps to handling any difficult conversations or situation. 

 

  • Remaining calm
  • Listening 
  • Wait until the other person is calm 
  • Apologizing 
  • Find common ground 
  • Move towards an endpoint
  • Next Steps  

 

The Traveling Introvert - About the show

The Career Introvert - Coaching, courses, and more, to help you shine.

 

Check out membership levels at The Career Introvert, a place for introverts to thrive. 

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About the Podcast

The Traveling Introvert
A bite-sized podcast about traveling while running a business and being an introvert.
Not knowing what introversion was until my 30s, I feel that I wasted some of my early years by not really understanding myself. An inspiration for my business is that I want to help others understand themselves better, earlier on in their careers and their lives. Introversion is a very misunderstood area – introverts can suffer mentally and physically because people typecast them or act negatively towards them. It’s not nice to be trapped in a little box. When you label somebody, they tend to act like that label, which stops people from achieving their true potential. I don’t let being an introvert define me, I let it guide me.
If you are looking for some career coaching or just want to reach out
contact me at janice@thecareerintrovert.com